Our Commitment To You
Convenience. Reliability. And no nasty surprises. They're what service should be. And they're exactly what Ford promises when you have your car serviced. Feel at ease knowing that your car is being serviced by factory trained technicians using specialised diagnostic equipment. After all, nobody knows your Ford better than we do!
Free Loan Car2
So we can keep you on road when you're getting your car serviced you can also take advantage of our free Service Loan Car program. All you need to do is book a loan car when you book your next scheduled service at participating Dealers. Contact us today to see availabilities.
Service Price Promise & Service Calculator1
With Ford's Service Price Promise1, you'll know what you're going to pay for a standard service before you even come in, so there are no nasty surprises. By using the Service Price Promise Calculator you'll see the maximum price you'll pay for a Standard A or B logbook service together with selected routine maintenance items at a Participating Dealer. Ford's Service Price Promise covers all vehicles built since 2007 for the life of the vehicle!
Your calculated quote is valid for 30 days. Be sure to ask about our free loan cars when you book your service so you can always have wheels where ever you go!2
Roadside Assistance/Auto Club3
State Autoclub Roadside Assistance (Retail and Blue Fleet Customer)3
Whether you're ten minutes from home or hours away, you only need to experience a flat tyre or flat battery to know the value of roadside assistance. Until your vehicle reaches 7 years of age, each time a standard service is completed by a participating Ford Dealer, you'll receive an extension to your State Auto Club Roadside Assistance and Membership1 for up to 12 months from the date of the service.
Now, that's what service should be.
Vehicle Report Card
Each time you leave your vehicle with a participating Ford Dealership* for your scheduled service, you can look forward to receiving a Vehicle Report Card. The Vehicle Report Card is a comprehensive health check summary of your vehicle's key wear and tear parts and systems. Using an easy to follow Red/Yellow/Green rating system, the Vehicle Report Card helps you keep track of what needs attention now, and what may require monitoring, so you always know how your Ford is traveling.
Genuine Ford Parts
Genuine Ford parts have been used to build your car and have been made or selected by Ford and rigorously tested as an integral component of the vehicle to meet high quality, safety and performance standards. This ensures that your Ford will drive, function and protect you the way it was intended. Genuine is best.
Free Sat Nav Updates
With the latest map data available for your Satellite Navigation system, you can be sure to stay on track and reach your destination with ease.
Customers with Ford vehicles equipped with SYNC® 2 & 3 Satellite Navigation who complete their scheduled servicing with a participating Ford Dealer will receive yearly map updates for up to 7 years4 (but no later than 30 September 2024). These updates can normally attract substantial costs and is just one of the benefits we offer our customers who return to get their vehicle serviced at our Dealerships. We believe that's what service should be.
Up-to-date map data will ensure the Satellite Navigation in the SYNC connectivity system provides the most accurate and, if selected, most efficient route available.
'Peace of Mind' Service Inspection
Once you've purchased a new Ford and have spent time with your vehicle, we offer you a complimentary 'Peace of Mind' service inspection after 3,000km's, or 2 months (whichever is first), to ensure everything is as it should be.
The inspection involves taking a look at a number of different areas of your Ford as outlined below as well as helping you understand how to use some of the features in your new Ford if you are unsure.
1Service Price Promise
Available at participating Ford Dealers on vehicles built from 2007. Customers will pay equal to or less than the maximum price as published by Ford for the period of the web quote for standard items in the A and B logbook services together with selected routine maintenance items. See www.ford.com.au/service/t-and-c for full terms.
2Loan Car Available at participating dealers on scheduled services or overnight warranty repairs. Private and Blue, Silver and Gold Business Fleet customers only. Advanced booking may be required to ensure availability. Fuel costs, tolls, fines and late return fees may be payable by the Customer. Excess may be payable in the event of damage. See www.ford.com.au/service/t-and-c for full terms.
3Available to Private and Blue Business Fleet customers with vehicles 7 years old or less. State Auto Club Membership & Roadside Assistance is included for 12 months or until your next eligible standard service (whichever occurs first) at participating Dealers. Customers must comply with scheduled servicing intervals to maintain continuity of membership. See www.ford.com.au/service/owners/t-and-c for full terms.
*Due to some system compatibility restrictions, not all Dealerships are able to provide Vehicle Report Cards. Please check with your Dealer as to availability.
4Customers must comply with scheduled servicing intervals. See www.ford.com.au/owners/service/t-and-c for full terms.